Emergency Hotlines for Metro Manila
We can never be too sure when an emergency strikes but when it does, it is best to be prepared. Hence, here t LPGMA, we’ve compiled a list of hotlines for your convenience.
Whether you pin in on your desktop monitor or save it on your phone, it is advisable to print this out and place it in an area where family members can readily refer to.
In addition to the national emergency line (911), there are a number of local emergency numbers and helplines for residents of Manila:
DOH COVID-19
Hotline: (02) 894-26843
For PLDT, Smart, Sun, and TNT Subscribers: 1555
DEPARTMENT OF HEALTH
8-711-1001/ 8-711-1002
LOCAL GOVERNMENT UNITS
Caloocan: 5-310-6972
Las Piñas: 8-552-7694/ 8-776-7268
Quezon City: 122
Manila: 8-527-5174
Makati: 168/ 8-2365790
Malabon: 8-921-6009
Mandaluyong: 8-533-2225
Marikina: 161
Muntinlupa: 8-925-4351
Navotas: 8-281-1111
Parañaque: 911/ 8-820-7783
Pasay: 8-551-7777
Pasig: 8-643-0000
Pateros: 8-642-5159
San Juan: 7-238-4333
Taguig: 8-789-3200
Valenzuela: 8-352-5000/ 8-292-1405
NATIONAL DISASTER RISK REDUCTION AND MANAGEMENT COUNCIL
Trunk lines:
(02) 8911-5061 to 65 local 100
Operations Center:
(02) 8911-1406
(02) 8912-2665
(02) 8912-5668
(02) 8911-1873
NDRRMC Hotlines for Luzon:
Office of Civil Defense – National Capital Region: (02) 8421-1918 / (02) 8913-2786
Office of Civil Defense – Region I: (072) 607-6528
Office of Civil Defense – Region IV-A: (049) 531-7266
NDRRMC Region IV-B: (043) 723-4248
NDRRMC – Cordillera Administrative Region:
(074) 304-2256 / (074) 619-0986 / (074) 444-5298/ (074) 619-0986
Office of the Civil Defense
Region I: (072) 607-6528 / (072) 700-4747
Region II: (078) 304-1630 / (078) 304-1631
Region III: (045) 455-1526 / (045) 455-0033
Region IV-A: (049) 834-4344 / (049) 531-7266 / TF (049) 531-7279
Region IV-B: (043) 723-4248 / (043) 702-9361
Region V: (052) 742-1176 / +63917-574-7880 (Globe) / +63928-505-3861 (Smart)
Region VI: (033) 336-9353 / (033) 337-6671 / (033) 509-7319
Region VII: (032) 416-5025 / (032) 253-6162 / (032) 253-8730 / +63917-947-5666 (Globe) / +63949-471-0009 (Smart)
Department of Social Welfare and Development
Text Hotline: 0918-912-2813
Trunk line: (02) 8931-8101 to 07
Disaster Response Unit: (02) 8856-3665 / (02) 8852-8081
RED CROSS
Trunk line: 143
(02) 8527-8385 to 95
(02) 8527-0000
(02) 8790-2300
Emergency Response Unit: 134 (Staff), 132 (Manager), 133 (Radio Room)
(02) 8790-2300 local 604
Telefax: (02) 8527-0864
DEPARTMENT OF INTERIOR AND LOCAL GOVERNMENT (DILG)
Trunk line: (02) 8876 3454
Philippine National Police (PNP)
Emergency Hotline: 117 / (02) 8722-0650
Text hotline: 0917-847-5757
Bureau of Fire Protection (BFP)
Direct line: (02) 8426-0219 / (02) 8426-0246
Philippine Coast Guard
Telefax: (02) 8527-8481 to 89 / (02) 8527-3877 / (02) 8527-3880 to 85
(02) 8527-8482 local 6291
Text hotline: 0917-PCG-DOTC (0917-724-3682) / 0918-967-4697
NCRPO PUBLIC INFORMATION OFFICE
Regional Headquarters
09562817917
Eastern Police District
09663151588
Manila Police District
09065982671
Northern Police District
09171364073
Quezon City Police District
09959540408
Southern Police District
09053717275
Regional Health Service
Point person PLTCol: (Dr.) Beverly De Guzman
09173360091
Regional Crime Laboratory Group
Point person PLTCol: Ruby Grace Diangson
09209797027
METRO MANILA DEVELOPMENT AUTHORITY (MMDA)
Hotline: 136
Viber: (02) 8882-4151 to 77
local 337 (Rescue)
local 1096 (Metrobase)
local 1135 (Road Safety)
local 1168 (Public Safety)
local 1169 (Road Emergency)
local 1162/ 1163 (Flood Control)
local 1070 (Anti-Jaywalking)
0939-922-7161
DEPARTMENT OF TRANSPORTATION (DOTr)
Telefax: 7890 / (02) 8790-8300 / (02) 8726-4925
Civil Aviation Authority of the Philippines (CAAP) Operations Center:
(02) 7944-2030 / (02) 7944-2031
Manila International Airport Authority (MIAA)
Text hotline: 0917-839-6242 (TEXNAIA) / 0918-918-6242
Trunk lines: (02) 8877-1109 (Terminals 1, 2 & 4) / (02) 8877-7888 (Terminal 3)
Clark International Airport Corporation (CIAC)
Trunk line: (045) 499-1464
Mactan-Cebu International Airport Authority (MCIAA)
Operations: (032) 340-0228
Civil Aeronautics Board (CAB)
Trunk lines: 165-66 / (02) 8853-7259 / (02) 8854-5996
Maritime Industry Authority (MARINA)
Administrator Office: (02) 8523-9078 / (02) 8526-0971 / (02) 8524-2895
Call and Text hotline: 0917-SUMBONG (7862664)
Land Transportation Office (LTO)
LTO Text hotline: Text LTOHELP to 2600 (All networks)
Trunk line: (02) 8922-9061 to 63
Land Transportation Franchising and Regulatory Board (LTFRB)
Public Assistance and Complaints: 1342 / (02) 8426-2515 / (02) 8426-2534
Text hotline: 0921-448-7777
PHILIPPINE ATMOSPHERIC, GEOPHYSICAL AND ASTRONOMICAL SERVICES ADMINISTRATION (PAGASA)
Trunk line: (02) 8284-0800
PHILIPPINE INSTITUTE OF VOLCANOLOGY AND SEISMOLOGY (PHIVOLCS)
Trunk line: (02) 8426-1468 to 79
DEPARTMENT OF PUBLIC WORKS AND HIGHWAYS (DPWH)
Hotline: 165-02
Trunk line: (02) 5304-3000
North Luzon Expressway (NLEX)
Trunk line: 1-35000 / (02) 8580-8900
Subic-Clark-Tarlac Expressway (SCTEX)
Emergency Number: 1-35000 / 0920-96-SCTEX (72839)
Trunk lines: (02) 8362-2246 / (02) 8362-9997
Skyway System Office
SMC Tollways Hotline: (02) 88-SKYWAY (75-9929) / (02) 5318-TOLL (8655)
South Luzon Expressway (SLEX)
Hotlines: (02) 5318-8655 / 0999-886-0893 (Smart) / 0917-539-8762 (Globe)
0932-854-6980 (Sun Cellular)
CAVITEX
Hotline: (02) 165-8888
Trunk lines: (02) 8683-8001 / (02) 8683-8002
Southern Tagalog Arterial Road (STAR Tollway)
Hotlines: (43) 756- 7870 / (43) 757-2277
Philippine National Railways (PNR)
Hotlines: (02) 5319-0041 / (02) 5319-0169
Light Rail Transit Authority (LRTA)
Line 2 Hotlines:
(02) 8647-3479 to 91
(02) 8647-3452
(02) 8647-3491 local 29846/ 29854
Metro Rail Transit (DOTr-MRT3)
Hotline: (02) 8929-5347 local 2810
Office for Transportation Security (OTS)
Mobile Hotline: (02) 8853-5249 / 0919-9999-OTS (687)
Manila Traffic Hotline
Hotline: (02) 8527-3087 to 88 / (02) 8527-9860
Las Piñas Traffic Hotline
Hotline: (02) 8856-3132
Mandaluyong Traffic Hotline
Hotlines: (02) 8532-5347 / (02) 8532-5001 to 28 local 323/ 357
Marikina Hotlines
Rescue 161: 161
(02) 8646-2436 to 38
(02) 8646-0427
(02) 7586-7344
0928-559-3341 (Smart)
0917-584-2168 (Globe)
Radio Room Tactical Operation Center:
(02) 8646-1631
0927-968-4311
Pasig Hotlines
Emergency/ Rescue Hotline: (02)641-1907
Hotline: (02) 8643-0000
Pasig Ka TEXT: 0908-899-3333
Makati Hotline
Makati Public Safety Department (MAPSA hotlines): (02) 8819-3270 / (02) 8844-3146
Manila Water
Hotline: 1627
Maynilad
Text Hotline: 1626 / 0998-864-1446
VIOLENCE AGAINST WOMEN AND CHILDREN (VAWC) HOTLINES
Department of Social Welfare and Development
Hotline: (02) 8931-8101 to 07
DSWD –NCR Ugnayan Pag-asa Crisis Intervention Center
Hotlines: (02) 8734-8639 / (02) 8734-8654 / (02) 8734-8626 to 27
Philippine National Police (PNP)
Hotline: (02) 8723-0401 to 20
PNP-Women and Children Protection Center (WCPC)
Hotline: (02) 3410-3213
NBI-Violence Against Women and Children Desk (VAWCD)
Hotlines: (02) 8523-8231 to 38 / (02) 8525-6028
Philippine Commission on Women (PCW)
Fax Number: (02) 8736-5249 / (02) 8736-7712 / (02) 8736-4449
NATIONAL CENTER FOR MENTAL HEALTH (NCMH)
Trunk line: 0917-899-USAP (8727) / 989-USAP (8727) / (02) 8531-9001 to 10 local 201
MANILA PRIVATE HOSPITALS
St. Luke’s Medical Center – Global City
Tel: 02 723 0101
Makati Medical Center
Tel: 02 888 8999
Asian Hospital and Medical Center
Tel: 02 771 9000
The Medical City
Tel: 02 635 6789
Cardinal Santos Medical Center
Tel: 02 727 0001
Manila Doctors Hospital
Tel: 02 524 3011
World City Medical Center
Tel: 02 913 8320
UST Hospital
Tel: 02 731 3001
MANILA GOVERNMENT HOSPITALS
Philippine General Hospital
Tel: 02 521 8450 / 02 524 2221
Ospital ng Maynila Medical Center
Tel: 02 524 6061
Dr. Jose Fabella Memorial Hospital
Tel: 02 735 7144
San Lazaro Hospital
Tel: 02 732 9177 / 02 711 6966
Tondo Medical Center
Tel: 02 251 8421
24-HOUR PHARMACIES IN METRO MANILA
Manila Private Ambulances
Ambucore Ambulance Service
Tel: 02 925 6292 / 02 412 2628
StatCare EMS Ambulance
Tel: 02 280 4280
Metro Care Ambulance Service
Tel: 02 274 9088
AmbuCare EMS Solution
Tel: 02 545 3777 / 02 346 2322
SkyAid
Tel: 02 854 4086
Transcare Emergency Medical Services
Tel: 02 703 4805
Aero-Med Ambulance
Tel: 02 924 2250
Lifeline Ambulance
Tel: 02 839 2520 / 02 839 2530
